Shipping policy

Order Confirmation and Processing:

  • Confirmation Emails: All verified orders will receive an initial email confirming the purchase, followed by a second email containing tracking information once the order has been shipped.

  • Fraud Detection: Orders are evaluated by fraud detection services. If an order is deemed fraudulent or too risky to fulfill, payment will be voided, and funds will be returned to the original payment method.

  • Processing Time: Orders are typically processed within 3 business days after receiving verified payment. Orders placed on weekends or holidays will ship the following week. During peak seasons, shipment times may be delayed.

Shipping Information:


  • Shipping Rates (U.S. Orders)

    Shipping for U.S. Order Fees
    Standard Shipping 0 - 19.99 USD 19.99 USD
    Standard Shipping 20 - 29.99 USD 15.99 USD
    Standard Shipping 30 - 45.99 USD 12.99 USD
    Standard Shipping 46 - 59.99 USD 7.99 USD
    Free Shipping ≥60 USD Free

     

  • Shipping Times (U.S. Orders after Shipment):
    These are approximate delivery times:

    • Ground: 20-30 business days
      Please note that these times are not guaranteed, particularly during holiday seasons.

Where We Ship:
We currently ship to the 48 contiguous states, Alaska, Hawaii and Puerto Rico.Shipping to military APO/FPO/DPO addresses is not available at this time, but we hope to offer this service soon.

Cancellations and Order Changes:

  • Order Modifications: Once an order is placed, cancellations or changes to the shipping address are not possible. If the shipment is returned to us, the original shipping costs will not be refunded.

Damaged or Defective Products:

  • If you receive the wrong item or a defective product, please contact us immediately for assistance.

  • Shipping Issues: We are not responsible for lost, stolen, or damaged shipments. For protection, ensure that you select Route Insurance at checkout to cover package loss or damage.